Our remote assistance technology is safe, secure, and non-invasive. You download and run a small program from our website. You choose which support representative may temporarily access your computer. The program contacts that technician and shows him your desktop. As soon as you let go of the mouse, our tech can remotely administer your computer to fix the problems you're having. You may, at any point, take control back simply by moving the mouse. Likewise, you may close a single window and disconnect the remote session. We cannot initiate remote access and you can regain control whenever you want, thus providing safe remote administration. Built-in encryption means that it is secure from hackers and people snooping on the line. Finally, nothing is installed on your computer. You run a single program that is removed when you disconnect, so our system is non-invasive and leaves nothing behind to spy on you.

Please download our online or offline remote assistance tool.